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Data deletion

Last updated 1 May 2025

You can ask us to delete personal data in your partner scope. We will remove what we can under UK GDPR while keeping what law, tax rules or an open invoice still require.

What you can ask to remove

  • Application messages and contact details no longer needed for an active programme.
  • Workspace login access when you leave the network.
  • Marketing-site session data tied to your browser after you clear cookies.

What we may keep

  • Invoices, payout proofs and tax records for the statutory period.
  • Approved conversion rows needed to evidence an open or disputed invoice.
  • Compliance notes where we must show how a programme was run.

How to request

  1. Email [email protected] from the address on your application. Include your name, company or channel, and programme or partner codes if you have them.
  2. We verify identity and the scope of the request within 30 working days (sooner where we can).
  3. We confirm what was deleted and what must remain until invoices or legal duties close.

Timing

Straightforward requests are usually completed inside 30 working days. Complex programme history or open sterling invoices may take longer; we will say so in the reply.

Updates

We post changes on this page. The date under the title is the current version.

Contact

Send the request from the email on your application to [email protected]. How we handle personal data is in the privacy policy. Privacy policy

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