Privacy policy
Last updated 1 May 2025
This policy explains how SINOADS LTD (“SinoAds”, “we”) processes personal data when you apply to the network, run a programme, promote a programme, or use the workspace. It applies to advertisers, publishers, agencies and website visitors.
How we work with data
- We collect what we need to review applications, open programmes, approve publishers and invoice approved conversions.
- Workspace rows (programmes, conversions and payouts) support operations and sterling billing.
- Retention follows UK GDPR, contract terms and UK tax duties.
Who this covers
People who apply or sign in as advertisers, publishers or agencies; contacts named on a programme or invoice; and visitors who browse this site or switch language.
Age
SinoAds is for business users aged 18 or over. We do not knowingly collect personal data from children.
What we collect
- Identity and contact: name, work email, company or channel, store URL, and messages you send in an application.
- Programme data: commission model, cookie window, English claims brief, traffic rules, and approval status.
- Conversion and payout rows: order references, pending / approved / rejected status, reject reasons, invoice amounts and payout method details you provide.
- Technical data needed to run the site: session identifiers, CSRF tokens, preferred language, CookieYes consent preference, and basic server logs for security.
Details of cookies on this site are in our cookie policy.
Why we process it
We process data to take steps before a contract, to perform a programme agreement, to meet legal and tax duties, and, where needed, on our legitimate interest in operating a secure affiliate network and preventing fraud.
How we use it
- Review applications and create a workspace login.
- Open and run programmes: publisher approval, validation, holdbacks and monthly GBP invoices.
- Reply to partnerships and support requests on working days.
- Keep the site secure and remember your language preference for the session.
Workspace records
After you are approved, the workspace holds the programmes you are on, conversion rows (pending, approved, rejected) and payout / invoice status for each period.
Who we share with
We share programme and conversion detail with the advertiser and publishers on that programme so they can validate sales and close the month. Agencies operating a client brand see the same programme trail for that client. We use processors for hosting, email and sterling payouts (for example Wise or UK bank rails). We do not sell personal data.
International transfers
SinoAds is run from London. Programme briefs and operations contacts stay with the London desk and partners on that programme. Where a transfer outside the UK needs a safeguard under UK GDPR, we use an appropriate mechanism such as contractual clauses and limit access to people working that programme.
Security
Access to workspace and invoicing records is limited to people who need it for that programme. Sign-in uses session cookies and CSRF protection. You should keep your workspace password private and tell us if access changes on your side.
Data controller
The data controller is SINOADS LTD, company number 16423594, registered office 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM.
Data protection · [email protected]
Retention
Application and operations records are normally kept for up to twenty-four (24) months after the last activity on that partner or programme. Invoicing and tax records may be kept longer where UK law requires. Open invoices and active disputes are kept until closed.
Your rights
Under UK GDPR you can ask to access, correct, delete, restrict or object to certain processing, and to receive a copy of data you provided, subject to invoicing and legal duties.
- Access and port records tied to your programme or partner identifier.
- Correct contact or company details on the application or programme.
- Request deletion via our data deletion page.
- Ask us to restrict processing where UK GDPR allows.
- Receive a copy of data you provided, in a common format where that right applies.
- Object where the law allows; unpaid invoices and statutory records still need to be kept.
Complaints
You can contact us first at the DPO email below. You also have the right to complain to the UK Information Commissioner’s Office (ICO).
Governing law
These privacy terms are governed by the laws of England and Wales. SINOADS LTD is registered in England and Wales.
Updates
We post changes on this page. The date under the title is the current version. Material changes that affect a live programme are sent to the contacts on that programme.
Contact
Questions about this policy go to [email protected]. You can also use the contact page. Contact us